New features ship with usability issues that only surface once real users hit them.
Service
Manual testing that finds what scripts don't know to look for.
Our QA engineers manually walk through your product the way a real user would, surfacing usability issues, broken flows, and edge cases before automation is even worth building. Every session is scoped during discovery against your actual feature set, not a generic checklist.
Manual QA flowActive
- Discovery reviewWalk the product and flag risk areas
- 02Test case designScenarios mapped to real user paths
- 03Exploratory testingUnscripted sessions probing edge cases
- 04Bug documentationReproducible steps, severity, screenshots
- 05Retest & sign-offVerify fixes before release
Why teams come to us
What this service helps you solve
Developers are testing their own code, so the same blind spots keep making it to production.
Automated suites don't exist yet, or don't cover the exploratory edge cases a human tester would catch.
Deliverables
What’s included
Exploratory testing across web and mobile buildsStructured manual test case executionUsability and UX flow validationEdge case and negative-path testingCross-browser and cross-device manual checksBug reports with reproducible steps and screenshotsRetesting and fix verification before releaseOngoing or fixed-scope engagements
Process
How the service works
- 01
Review your product and flag the highest-risk areas
- 02
Write test cases mapped to real user journeys
- 03
Run scripted and exploratory testing sessions
- 04
Log every defect with clear repro steps and severity
- 05
Retest fixes and confirm closure before release
Roles
Roles that may support this service
QA EngineerManual QA TesterQA Lead
Final roles are recommended after discovery.Discovery before SOW
Discovery comes before every reliable statement of work.
Before we recommend roles, timelines, or pricing, we need to understand your goals, technology stack, product situation, scope, risks, and constraints. Discovery helps us align expectations and create a realistic statement of work.
What discovery documents
- Business goals
- Product goals
- Technology stack
- Current situation
- Required roles
- Timeline expectations
- Budget expectations
- Risks and unknowns
- Success criteria
FAQ
Questions about this service
Automation is great for repeatable checks, but it can't judge whether a flow actually feels right to a user, and building it for a feature you're about to change is wasted effort. During discovery we help you decide where manual testing carries more weight than automation, and where the two should work together.
Yes. We staff QA engineers who test across browsers, devices, and OS versions as part of the same engagement, so you're not managing separate vendors for each platform.
Both. Some clients bring us in as an ongoing team embedded in their sprint cycle; others need a fixed-scope pass before a specific launch. We scope the right model during discovery based on your release cadence.